Always gets right back to you when you call him. He is very reliable, honest, and straight to the point. He does not beat around the bush, the price you agree on is the price you pay. He also works with you and does the best he can to accommodate you. We have referred him many times, and everyone loves the service provided by Goodtimes Pool Company. We have used other pool services before, but we're sticking with this one from now on.